Question 1

Who's the company behind Sciaticalm?

Accepted Answer

Medical Technology Ltd, a UK based healthcare device manufacturer. MTL's head office is in Guernsey with offices in London and a fulfillment operation in Southampton. We are committed to developing innovative pain relief solutions.

Question 2

Is Sciaticalm available on the NHS?

Accepted Answer

Currently, Sciaticalm is not routinely available on the NHS. However, some patients have successfully obtained reimbursement through private health insurance or by discussing the device with their GP as part of their pain management plan. We recommend speaking with your healthcare provider about including Sciaticalm in your treatment options.

Question 3

Is Sciaticalm proven to cure sciatica?

Accepted Answer

Sciatica is a symptom of an underlying medical condition, such as a herniated disc or other spinal abnormality which causes pain down the sciatic nerve. Sciaticalm has been clinically shown to help manage the pain of the condition, but it does not treat the underlying cause. Clinical studies show significant pain reduction in 84% of users.

Question 4

What do I do if it doesn't work for me?

Accepted Answer

Simple, every order comes with a pre-addressed Royal Mail return label so you can easily post it back to us for a full refund. We operate a 14-day money back guarantee for UK orders, giving you peace of mind to try Sciaticalm risk-free.

Question 5

How does Sciaticalm compare to treatments available through the NHS?

Accepted Answer

Sciaticalm offers a drug-free alternative to conventional NHS treatments like painkillers, physiotherapy, or injections. Many patients use Sciaticalm alongside NHS treatments or when waiting for NHS appointments. Unlike medications, it has no side effects and can be used as often as needed without building tolerance.

Question 6

Is Sciaticalm safe to use?

Accepted Answer

Yes, Sciaticalm meets all UK safety and efficacy standards. It also holds CE marking for European compliance, ensuring it meets the highest regulatory requirements.

Question 7

How much does Sciaticalm cost and are there payment plans available?

Accepted Answer

Sciaticalm is competitively priced as a one-time purchase with no ongoing costs or subscriptions. We accept all major UK payment methods including credit cards, debit cards, and PayPal. While we don't currently offer payment plans, many customers find the device pays for itself quickly compared to ongoing prescription costs or private treatment fees.

Question 8

Can I get Sciaticalm through my private health insurance?

Accepted Answer

Some private health insurance providers may cover or reimburse Sciaticalm as a therapeutic device, though coverage varies by provider and policy. We recommend contacting your insurance company with our device details and certification information.

Question 9

Is Sciaticalm suitable for elderly patients?

Accepted Answer

Yes, Sciaticalm is particularly well-suited for elderly patients as it's lightweight, easy to use, and doesn't require complex setup. The simple one-button operation and clear instructions make it accessible for all ages. Many elderly users appreciate having a drug-free pain management option that doesn't interact with their existing medications.

Question 10

What clinical evidence supports Sciaticalm's effectiveness?

Accepted Answer

Sciaticalm is backed by multiple clinical studies including our most recent UK trial of 100 patients where 84% experienced significant pain relief. The device is based on established vibration therapy principles with over 30 years of research. All studies show consistent pain reduction without side effects, making it a reliable treatment option.

Question 11

Can I use Sciaticalm with other treatments?

Accepted Answer

Yes, absolutely. You can safely combine Sciaticalm with any treatment including physiotherapy, medications, or injections. Sciaticalm is side effect free and does not inhibit the effectiveness of other treatments. Many patients use it while waiting for NHS appointments or alongside ongoing NHS care.

Question 12

Can I use Sciaticalm anywhere?

Accepted Answer

Sciaticalm is light, portable and safe to use anywhere it's convenient - at home, work, or while travelling. Many UK users wear the device under clothing during daily activities. Doctors typically recommend three 10-minute treatments per day, but it can be used more frequently if needed.

Question 13

Can I use the device if I have a pacemaker or other medical conditions?

Accepted Answer

Sciaticalm has no contra-indications and is safe to use with pacemakers, during pregnancy, and with other medications. However, we always recommend consulting your GP or specialist if you have any concerns about compatibility with your specific medical conditions. It should not be used on open wounds or by children under 16 without adult supervision.

Question 14

How long until I see results, and will it help severe sciatica?

Accepted Answer

Most users experience some relief within the first few treatments, with continued improvement over the first week of regular use. In our most recent clinical study of 100 UK patients, we specifically selected the most severe cases - many had tried all available NHS treatments. 84% experienced significant pain relief using Sciaticalm.

Question 15

Can Sciaticalm help while I'm waiting for NHS treatment?

Accepted Answer

Yes, many patients use Sciaticalm while on NHS waiting lists for physiotherapy, pain clinic appointments, or surgery consultations. The device provides immediate pain management that you can start at home, helping you cope with symptoms while accessing NHS care.

Question 16

How does Sciaticalm compare to TENS machines available in the UK?

Accepted Answer

While TENS machines provide electrical stimulation, Sciaticalm uses targeted vibration therapy which many users find more comfortable and effective. Unlike TENS units that require electrode placement and can cause skin irritation, Sciaticalm simply straps on over clothing. The vibration therapy specifically targets the sciatic nerve pathway for more precise pain relief.

Question 17

Can I use Sciaticalm if I'm already taking prescription painkillers?

Accepted Answer

Yes, Sciaticalm can be safely used alongside prescription medications including opioids, NSAIDs, and neuropathic pain medications. Many patients find they can reduce their medication dependency over time as Sciaticalm provides drug-free pain relief. Always consult your GP before making any changes to your medication regimen.

Question 18

Will Sciaticalm interfere with my physiotherapy sessions?

Accepted Answer

No, Sciaticalm complements physiotherapy perfectly. Many physiotherapists actually recommend vibration therapy as part of a comprehensive treatment plan. You can use Sciaticalm before sessions to reduce pain and improve mobility, or after sessions to extend the benefits. Some NHS physiotherapy departments are beginning to incorporate similar devices into their treatment protocols.

Question 19

Can I use it if I have metal implants or hip replacements?

Accepted Answer

Yes, Sciaticalm is safe to use with metal implants, hip replacements, knee replacements, and spinal hardware. The vibration therapy does not interfere with metal implants and many post-surgical patients find it helpful for managing residual nerve pain. However, always inform your surgeon or specialist that you're using the device during follow-up appointments.

Question 20

How often should I use Sciaticalm for best results?

Accepted Answer

For optimal results, use Sciaticalm three times daily for 10 minutes each session. The device has a built-in timer that automatically turns off after 10 minutes. You can safely use it more frequently during pain flares - some patients use it hourly during severe episodes. Consistency is key for building long-term pain relief benefits.

Question 21

Can pregnant women use Sciaticalm safely?

Accepted Answer

Yes, Sciaticalm is safe during pregnancy and many expectant mothers find it helpful for pregnancy-related sciatica. The device has no contra-indications for pregnancy and provides drug-free pain relief when medication options are limited. However, we always recommend discussing any new treatments with your midwife or GP during pregnancy.

Question 22

How long do the batteries last and how do I charge it?

Accepted Answer

On a single charge, the integrated battery provides 3-4 treatments (approximately 30-40 minutes of use). Charging takes 6-8 hours using any UK USB socket or USB wall adapter. The device shows a red glow when charging and bright green when fully charged. Always remove the charger cable before use.

Question 23

How do I use the different pulse settings?

Accepted Answer

Press and hold the on/off button to turn the device on. Repeated pressing cycles through 10 different pulse modes to find your most comfortable setting. Press and hold to turn off. The device always starts at setting one and returns to mode 1 after cycling through all 10 modes.

Question 24

What's included with UK orders and delivery?

Accepted Answer

Every UK order includes the Sciaticalm device, soft velcro straps, USB charging cable, comprehensive user guide, and pre-paid Royal Mail return label. Standard UK delivery is free and typically takes 2-3 working days. Express next-day delivery is available for urgent orders.

Question 25

Is there UK-based customer support?

Accepted Answer

Yes, we have dedicated UK customer support based in Southampton. You can reach our team on 02380 248725 during business hours, or email support@sciaticalm.com. We aim to respond to all UK enquiries within one business day.

Question 26

What happens if my device stops working within the warranty period?

Accepted Answer

All Sciaticalm devices come with a comprehensive 12-month warranty covering manufacturing defects and component failures. If your device stops working, simply contact our UK support team and we'll arrange immediate replacement or repair. Most warranty issues are resolved within 3-5 working days with our UK-based service center.

Question 27

How do I clean and maintain my Sciaticalm device?

Accepted Answer

Cleaning is simple - wipe the device with a slightly damp cloth and mild soap, then dry thoroughly. The velcro straps are machine washable on a gentle cycle. Avoid submerging the device in water or using harsh chemicals. Store in a cool, dry place and charge monthly if not in regular use to maintain battery health.

Question 28

Can I take Sciaticalm through UK airport security?

Accepted Answer

Yes, Sciaticalm is travel-friendly and permitted through UK airport security. The device is small enough for carry-on luggage and won't trigger metal detectors. We recommend keeping it in your hand luggage along with the charging cable. The device is also safe to use during flights once airborne.

Question 29

What's the warranty period and what does it cover?

Accepted Answer

Sciaticalm comes with a 12-month manufacturer's warranty covering all electronic components, battery, and device functionality. The warranty covers manufacturing defects but not damage from misuse or normal wear. Velcro straps and charging cables have a 6-month warranty. All warranty claims are handled through our UK service center.

Question 30

Can I order replacement straps or charging cables?

Accepted Answer

Yes, replacement parts are available directly from our UK office. Contact our support team to order replacement parts - they typically arrive within 2-3 working days. Having spare straps is useful for hygiene or if you want to leave one at work.

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